New password

Parent’s Account	Owner’s Account
• Fill in three mandatory fields: A, B and either C or D: A: Mother’s ID or Passport number. exactly as shown on the agreement signed between you and Lifeline B: Mother’s date of birth C: LifeKit code: The LifeKit code is on the LifeKit provided at the time of your enrolment. Only 6 numbers of the code are needed for registration, it is clearly shown on the graphic presented on the field «C» and explained during your online registration process. Clients who’s LifeKit has been returned back to Lifeline, with the biological samples, should leave field «C» blank and fill in field «D» instead. D: Your Child’s date of birth.	• Fill in three mandatory fields: A, B and C: A: Account Number, exactly as shown on the Renewed Storage Agreement B: Your I.D, exactly as provided on the Renewed Storage Agreement C: Your Date of Birth
Repeating clients: If you are a repeating client and you need another Parent account, having more than one agreement with Lifeline, field «D» (child’s birth date) identifies the agreement for which you are creating the online account. Also, please note that you need to create one online account for each child or birth or for each agreement you have with Lifeline.
Twins: In case of Twins one account is needed since both children are included in one agreement with Lifeline.

Parent’s Account

Owner’s Account

• Fill in three mandatory fields: A, B and either C or D:

A: Mother’s ID or Passport number. exactly as shown on the agreement signed between you and Lifeline

B: Mother’s date of birth

C: LifeKit code: The LifeKit code is on the LifeKit provided at the time of your enrolment. Only 6 numbers of the code are needed for registration, it is clearly shown on the graphic presented on the field «C» and explained during your online registration process.

eLife

Clients who’s LifeKit has been returned back to Lifeline, with the biological samples, should leave field «C» blank and fill in field «D» instead.

D: Your Child’s date of birth.

• Fill in three mandatory fields: A, B and C:

A: Account Number, exactly as shown on the Renewed Storage Agreement

B: Your I.D, exactly as provided on the Renewed Storage Agreement

C: Your Date of Birth

Repeating clients:

If you are a repeating client and you need another Parent account, having more than one agreement with Lifeline, field «D» (child’s birth date) identifies the agreement for which you are creating the online account.

Also, please note that you need to create one online account for each child or birth or for each agreement you have with Lifeline.

Twins:

In case of Twins one account is needed since both children are included in one agreement with Lifeline.